Welcome to Crossroads
Where our people power our success. Our highly trained team specializes in Equal Employment Opportunity services, handling a high volume of investigations, counselings, and mediations each year. Through streamlined processes and deep expertise, we’ve earned the trust of agencies who return to partner with us year after year.
98%
Client Satisfaction Rate
1,200+
Investigations Managed Annually
30+
Federal Agencies Served
25+
Years delivering EEO Services Nationwide
Equal Employment
Opportunity Services
our services
EEO Mediation
Neutral, highly trained mediators guiding both parties toward timely, cost-effective resolution.
EEO Counseling
Thorough, compliant counseling reports with clear findings and possible resolutions.
EEO Investigations
Impartial, comprehensive investigations delivered within agency timeframes.
Final Agency Decisions
Experienced attorneys preparing accurate, legally sound decisions.
Additional EEO Services
Acceptance/dismissal letters, management inquiries, and full complaint-process support.
Our Customers
Why Agencies Choose Us
our philosophy
Experienced Team
Many of our investigators and staff have been with Crossroads for 20+ years.
Streamlined Processes
Automated, efficient workflows that support accuracy and timely delivery.
Commitment to Quality
Rigorous internal review ensures every report meets federal standards.